Our Workforce and Community

We value our employees and our local communities by enhancing their well-being through responsible corporate citizenship. We seek to create positive outcomes for both key stakeholder groups by providing a nurturing yet also stimulating and rewarding place to work; and responding to the needs of the underprivileged in society.

Health & Safety

The health and safety of our operations focuses primarily on protecting employees in the workplace from accidents, injuries, and exposure to harmful substances, and ensuring employees’ health and wellbeing. At Duopharma, we take the responsibility to ensure preventive controls and safety measures are implemented, steps to reduce risk of incidents are considered, and compliance to relevant laws and regulations to ensure the health and safety of our employees.

We have a comprehensive Safety & Health Policy, which is guided by the Occupational Safety and Health Act (“OSHA”) 1994, Factories and Machinery Act (“FMA”) 1967 and other relevant statutory laws and regulations in Malaysia. The ultimate objective of our policy is to minimise all identified Occupational Safety and Health (“OHS”) hazards across our sites and to “maintain as far as practicable the achievement of zero reportable accident rate at the workplace”. The Safety, Health and Environmental (SHE) Department actively review hazards in all activities and implement controls to fill the gaps. In addition to SHE roles, we also established a structured safety governance framework. We also continuously create safety culture via training and briefings to all employees. For more details of our initiatives and OHS performance, please refer Duopharma Biotech’s Sustainability Report 2021. 

Talent Recruitment & Retention

Labour practices and standards govern an organization’s approach to managing their employees’ hiring, promotion and turnover; remuneration; learning and development; as well as protecting their employees and workers’ rights. At Duopharma, we established comprehensive employee retention program to attract and retain key employees, and to minimise turnover. We support employees learning and development through various training programmes to provide them with necessary knowledge and skills for continuous growth. We also ensure employees’ human rights are respected, and full compliance with relevant laws and regulations with regards to labour practices.

To make our employees feel engaged and to build sense of connectedness with the Company’s goals and objectives, we invest in various engagement activities to maintain strong communication lines. This includes quarterly townhall events, communications via emails and social media, contest and competition, and much more. We have also established Employee Relief Fund (ERF), a platform that channel employees’ donations to other employees in need. We also leverage on our sports club i.e., Kelab PETIRR, as a platform to allow our employees to participate in charitable activities. In 2021, our employees have volunteered and participated in flood relief efforts in Karak, Pahang via the Kelab PETIRR.

Employee Learning & Development

Employee learning and development programs help employees to learn and acquire new skills, and gain the professional knowledge which is required to progress in their careers. It also helps companies to gain and retain top talent, increase job satisfaction and morale, and improve productivity. 

At Duopharma, we support employee learning and development through our structured in-house as well as public training, to provide them with necessary knowledge and skills for continuous growth. We believe by providing continuous learning and development opportunities to our employees, it helps them to realise their true potential, as well as increasing their performance and productivity. Our Learning & Development (“L&D”) framework covers on-boarding training for new recruits, core learning/soft skills training, professional learning, leadership learning and talent development.

Total number of training hours in 2021
Average training hours per employee in 2021
Average training days per employee in 2021

Diversity & Inclusion

Diversity and inclusion allows employees to work together as equally valued contributors, regardless of their gender, age, race, amongst other. Workplaces that prioritize diversity and inclusion efforts have been statistically  proven to be safer, happier and more productive work environments. At Duopharma, we embrace a diverse and inclusive work culture and empower our employees. We recognise that every employee has equal opportunity for career enhancement, and constantly encourage and motivate our employees to perform to the best of their ability. 

Our talent acquisition process  and employee contract packages are based on merit, experience and competence, and we do not practise any form of biases. All our practices aligned with statutory Human Resource regulations and we abide by Minimum Wage Order 2020 as gazette by Malaysia’s Government. Further to this, we have grievance procedure whereby an employee can raise their grievances to their superior or HR department. We practise merit at all levels and any form of discrimation is not practised or accepted in Duopharma.

Community Outreach

Community outreach programmes are one of the effective means of addressing the needs of local communities, underprivileged and undeserved groups. At Duopharma, we strive to do our part as a responsible corporate organization by providing financial and non-financial contributions to uplift the wellbeing of local communities and relevant groups. Our community outreach programmes focus on three main areas, which are also aligned to our ESG Strategy and Key Focus Area of Diversity and Inclusion:
  • Uplifting the lives of the underprivileged
  • Enhancing quality education for all
  • Providing humanitarian relief
We aspire to create positive socio-economic impacts and contributes towards equitable social well-being by constantly engaging relevant stakeholders via Corporate Social Responsibility (CSR) projects and activities. In 2021, approximately RM 1.6 million has been donated for CSR activities with not-for-profit organisations, front-liners and low-income families.